FAQ's

Yes you can! However, you get priority in the queue for an apartment, if you do Bospar or a member with us.  

For each vacant apartment, there is a separate queue formed by the peopel who have registered an interest in the apartment.

HSB Göta first distributes vacant tenancies and newly produced condominiums to housing-saving ( Bospar) HSB members in HSB Göta.

The number of Bospar-points needed depend on which housing savers are interested in the particular apartment you are looking for, so the time it takes before you can get an apartment varies. It is the person with the highgest Bospar points of all applications who is offered the apartment first.

You can find all information about Bospar here: https://www.hsb.se/gota/bospar/

You pick up the keys at HSB's Office: 

Österängsvägen 3
551 18 Jönköping

You have the right to move into your new apartment at 12.00 on the day when you rental agreement take effect. If the move-in day falls on a Saturday, Sunday or other holiday, the move-in takes place at the earliest 12.00 the first weekday after the weekend.

The keys are picked up at HSB Göta's office:

Österängsvägen 3
551 18 Jönköping

To pay through direct debit, you need to fill in a form and send it to:

HSB Göta
Box 62
55118 Jönköping

The service is free, and your direct debit starts when we have received approval from your bank.

Keep in mind that direct debit will only take effect after the next quarterly notification, which is one week into the months of March, June, September or December.

You can see in your internet bankf when the direct debit has been approved and activated with us. 

The draw takes place on the last banking day of the month, early in the morning. Three attempts are made in the next two banking days.

If you have problems registering direct debit, contact your bank.

The direct debit will only take effect after the next quarterly notification, which is a week into the months of March, June, September and December.

1. Log in to your internet bank.
2. Go to the electronic invoice (e-invoice) tab.
3. Search for "HSB Göta Ekonomisk förening" and fill in the name of the recipient, contract number (is on your notice) and the recipient's social security number (if you are not a recipient but want to pay the invoice for another person).

Keep in mind that the service will only start after the next quarterly notification, which is one week into the months of March, June, September or December.

You can combine direct debit with the electronic invoice - then you avoid paper waste and the amount is automatically deduced on the due date - with you having to approve it in your internet bank.

The service is free.

Contact your bank if you have problems registering an e-invoice.

Contact the responsible rental manager. To see who is in charge of your area, click HERE.

If space allows, it may be possible to rent a washing machine or dishwasher from us. We then add a cost to the rent. Contact your rental manager to get more information about what it is like in your particular apartment. 

To get to rhe right manager, click HERE.

Make an fault report on Mitt HSB or contact the responsible manager.

You should always contact the rental manager regarding questions about changing wall colour in your apartment.

The contact information for your rental manager can be found HERE.

You are allowed to use an electric grill on your balcony, nothing else. When using charcoal or gas grill, you should stay in the outside yard, with a safe distance from the property.

Do not forget to pick up after you!

If you live in a rental apartment and want to exchange it, you are responsible for finding an exchange apartment. Together with the new tenant, you fill in the form for applying for an apartment change which you cand find HERE. The documentation that needs to be attached is stated in the form. We start processing the change only when we have received all the requested documentations. To carry out the exchange of apartments, HSB must always approve the exchange before moving. 

Email the application for a change of apartment to gambrinus@hsb.se or mail it to:

HSB Göta 
Box 628
55118 Jönköping

HSB Göta has no internal queue for exchanging apartments within our own operations. To apply for another apartment with us, you must have lived in your current HSB apartment for at least 18 months.

1. When there is a vacant apartment, you will find them here on the website, searchable by area.
2. Registration is made for each apartment that you are interested in by filling in an expression of interest that is under the object.
3. Then you can follow your registration of interest in Mitt HSB.

All members of HSB Göta can apply for our vacant apartments, but Bospar (home-savers) have priority. Read more about how to Bospar HERE.

Keep in mind that you need permission from your landlord to sublet your apartment. You as the holder of the first-hand contract are responsible for the apartment, its condition and payment of rent/fee during the subletting. 

To be able to sublet your apartment, fill in the form for subletting. Then send this form to gambrinus@hsb.se. You can also print it out and send in your application to:

HSB Göta
Box 628
55118 Jönköping

Learn more about subletting your apartment by clicking HERE!

You report a fault when something is broken in your apartment or the in properties and needs to be repaired by, for example, a janitor.

You can report a fault HERE.

All our tenants and members of tenant-owner associations who have services with us can report a fault in the following way:

• Log in to Mitt HSB > Mina sidor > Ärenden & felanmälan. There you can also follow the status of your case.
• Call 0771-101030

You call 0771-101030 and select option 1 (felanmälan). You can do this 24/7. 

Example of emergency issues is a major water leak. 

Start by making personal contact with the neighbour and try to find a common reading on the problem. If this does not help, you can contact the emergency service.

It is important that the emergency service is given the opportunity to document the disturbance. Otherwise, HSB Gambrinus, as the landlord, normally does not have the opportunity to take action if the disturbances continue.

Your contact with the emergency service is confidential in such a way that the person who is disturbing is not allowed to know who called.

You can read more about the disruption emergency service and what happens to disruptions HERE.

You can reach the emergency service on 010-470 51 84.

You terminate your lease by submitting a written application to us. Print the Form Termination of Apartment and fill it in in writing. Then you send this to us. You can do this in two ways. Either you scan in the document and email it to gambrinus@hsb.se or you mail it to:

HSB Göta
Box 628
55118 Jönköping

The notice period is three months, and begins at the turn of the month after the notice has reached HSB. If you e.g. cancel your apartment February 15, the notice period begins from March 1 and extends to the last of May.

Agreement for parking lots expires the same time as your lease.

A debt collection claim means that you have not paid all or part of your fee on time.

If you have received a debt collection claim, it is important that you pay on the notice you receive from the debt collection company, and not on our previous notice, as the matter lies with the debt collection company.

You will not receive a reminder invoice from us if you fail to pay your rent. The invoice goes directly to Intrum Justitia, and you get a new invoice from them with a reminder fee.

Some tenant-owner associations and rental properties have IMD.

IMD is an abbreviation for Individual Measurement and Charging. This means that the consumption of, for example, electricity and water is measured in each apartment - and that you as a resident pay for your own consumption.

The purpose of this is for you to become more aware of your energy use and be able to influence your costs by being more economical with electricity and water.

The most common is that the consumption is charged with a five-month shift on the notices and that you pay for the consumption from the day you move in until the day you move out.

This may be because consumption is charged with a four or five month shift on the notices. Look at the consumption period of notice to see which month it refers to.